There may be many people who have heard or read the word compliance and think it could be a ‘more work’, ‘bureaucratic’, ‘paperwork’ or ‘audits’ synonym. But let’s reassess what and why does it is associated with compliance, or conformity.
For instance, back in the days when I was working for an airline and when I had to meet Federal Aviation Regulations in regards to flight and ground safety, I learned that every requirement listed has to do with a preventive measure of a particular event. Basically, each prerequisite was traceable to a particular incident in the industry.
Furthermore, let’s think about how the lack of a company’s compliance has affected the entire industry; for example, from the failure to satisfy emissions to an oil spill. In addition, historically, when there is major recall, the consequences automatically imply more regulations for the industry. Surprisingly, it works the other way too, if you undoubtedly demonstrate that there is no risk, then the requirements can be modified.
In summary, compliance is not only the effort of reconcile a certain industry or customer specification, but also is the attempt to meet their own policies to prevent a defect in its different forms.
This is why we understand that when one comply with a requirement, for a product, process or service, one is guaranteeing a minimum level of quality, safety or minimal risk of an operation and most importantly, one generates value for the end customer. So, in reality one is safeguarding the company, the employees, the suppliers and end users. Because all of this, every time I hear compliance, leads me to think that to me is a peace of mind.
I am very proud to say that in over 10 years of flight safety, ISO 9001 and API Q1 Management, my areas of responsibility never had a non-conformance from FAA, ISO or API for failing to comply.